Know Your Rights

There are several important pieces of legislation which set out your rights and obligations. Just click on the link below to get the full details:

Consumer

Protection Act

Debt Collectors

Act

Magistrates

Courts Act

National Credit Act

as amended (“NCA”)

National credit mendment bill currently under discussion to incorporate Debt Forgiveness into the NCA

Protection of Personal Information Act Prescription Act

Regulations and/or Codes of Conduct In addition to the regulatory bodies and the Acts that govern our industry, there are prescribed codes of conduct which we are required to follow to ensure that we maintain a healthy balance between the rights of the debtors and the rights of the credit
grantors:

• Treating Customers Fairly
• Credit Providers Code of Conduct
• Code of Conduct – Council for Debt Collectors